Shipping Information
Delivery Times
Your order will be on its way soon and handled with the utmost care by the professionals at FedEx™. However, personalizing M&M'S® Chocolate Candies takes a little bit longer. Check out the Shipping charts below to see just how long your order will take and your expected shipping costs.
when will my order arrive
| Your Purchase | Standard Shipping | Priority Shipping | Express Shipping |
|---|---|---|---|
| Color Only, Custom-Printed M&M'S Candies with Images, Clip-Art and/or Messages.* *Orders up to 200 favors and under $5000. | Arrives in 5-7 business days. | Arrives in 3-5 business days. | Arrives in 1-2 business days. |
| Color Only, Custom-Printed M&M'S Candies with Images, Clip-Art and/or Messages.* *Orders over $5000. | Please reach out to our Customer Service Team at 1-888-696-6788 or customerservice@mymms.com to discuss shipping options and timing, and to coordinate the production and shipment of an actual printed product sample for your review. | ||
*Express Shipping subject to availability.
| Your Order Total | Standard Shipping | Priority Shipping Not available in AK or HI | Express Shipping Not available in AK or HI |
| up to $500 | $9.99 | $15.99 | $29.99 |
| $500.01 and over | 7.5% of total | 7.5% of total | not available |
Shipping Outside the U.S.
This website currently ships to US addresses only. We do not ship to Canada at this time. However, we do have websites that service 11 EU countries, please visit mms.com and select your country in the upper righthand corner.
Revising Shipping Information on an Order
If the status of your order appears as 'shipped', we are unable to change the shipping or billing information on your order.
If your order has not yet been shipped, you can call Customer Service at 1-888-696-6788, Mon - Fri, 9am - 7pm, ET., and a representative will gladly assist you with your changes.
Storing and Shipping Hints
Storing these perfectly fresh M&M'S to enjoy later?
Do not refrigerate; instead, store them at room temperature out of direct
sunlight.
Shipping them on to someone else?
Again, do not refrigerate them. Simply refreeze the included gel packs and place
them back into the box, outside the bubble wrap-out of direct
contact with product. Ship quickly (maximum 2-day shipping).
Our Return Policy
We are committed to quality and customer satisfaction. If for any reason you are not 100% satisfied with your purchase please contact our customer care team at 1-888-696-6788, Mon-Fri, 9am-7pm ET and we will be happy to assist you to ensure you have had the great experience you expect from our brand.
